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Training Delivery

As a learner, have you ever found yourself experiencing an “icebreaker”, game or training activity that seemed to have no connection to what you were learning? As a trainer, do you wonder why some activities seem to work well and others just fall flat?

To be effective in training delivery, you have to do three things really well: present, facilitate and coordinate.


 
 

Present—sharing the content through lecture, PowerPoint, visuals and examples.

Facilitategenerating dialogue, reflection, and move energy within a group.

Coordinatestructuring activities and giving clear direction on assignment, outcome and assessment.

Let’s talk about facilitation. Choosing the right activities is critical to effective training design. Effectively debriefing those activities is critical to successful delivery.

Debriefing is all about facilitating dialogue. A few thoughts to keep in mind when facilitating activities:

  • It’s all about the learner—This seems obvious, yet many trainers feel compelled to tell the learner what they should have learned from the exercise. A little secret that experienced trainers know: If you have to explain what should have been learned, the exercise didn’t work. This is why questioning skills are so important.
  • Good questions are the key to debriefing activities—Plan your debrief questions before the training. Some examples of effective debrief questions: “What was the most difficult part about this activity?”, “What did you notice about how you approached the project?”, or “What commonalities or differences did you notice between your team’s approach in the activity and the way your team operates daily?”
  • Weave around a central concept—A strong, central idea, or concept, acts as a glue to hold the entire learning experience together. The debrief and insights gained from all activities should tie back to this central idea. Imagine the learning experience as a web-every piece of information, activity and insight has to be tied to everything else for learning to happen.

Be well,
Jeanine O'Neill-Blackwell
President/CEO, 4MAT 4BUSINESS